Knotts Knives, LLC policies and procedures
CUSTOMER SERVICE: Please call us at 410.546-1635 between 7:00 a.m. and 9:00 p.m. (EST) and we will do our very best to help you in any way we can. If you reach our answering machine, please leave a message -- we will be happy to return your call.
SHIPPING and ADDRESSING: We ship via UPS and U.S. Postal Priority Mail. We will be happy to ship either way, if you have a preference, or what we feel will be the safest, fastest and most economical method. UPS will not ship to P.O. Boxes. ALL orders outside of the continguous 48 states wil be shipped via Postal Service Air Mail. Please call for rates.
Whenever possible, we ship within 24 hours. However, because our products are hand-made and demand being hard to predict, we occasionally become back-ordered. We make every attempt to fill orders in a timely fashion and we wil notify you in the event of a major delay. If you have any concerns about your order, or have a need for delivery by a certain date, please let us know as far in advance as possible.
Shipping and Handline actual frieght plus $3.00. If paying by check please call 800.388-6759 for shipping charges.
Prices subject to change without notice. Prices effective 1/1/7
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